Employee Spotlight: Erica Ward – Sales Executive

With over 25 years in the Nickel Alloys sector and a brief stint in Copper Alloys, Erica is well-versed in the Metals Industry. Having joined the UKF Group in January 2018, Erica has put her industry experience and account management expertise to good use as she helps to build and nurture the Company’s customer base.

When asked how she found the move to the Stainless Steel sector Erica explained, “I was lucky to have previous knowledge and involvement with UKF before joining the team in 2018. This helped a lot with my transition into the Stainless Steel and Aluminium sectors.”

As Sales Executive, Erica works closely with the Business Development team. Her main responsibilities involve liaising with the team, providing office-based support, and managing the new accounts the team brings in.

When she’s not in the office, Erica can be found in the saddle, horse riding with her granddaughter, or doing laps in her local swimming pool.

When asked how Erica has helped shape the Group’s future, Sales Director, Ian Griffiths commented, “There are some very positive changes happening at the UKF Group, and Erica is certainly an example of this. She brings over twenty-five years of trade experience and is an excellent addition to an already strong commercial team. It is clear that exceptional customer service has to be our ongoing primary goal, and Erica has a clear understanding of the importance in providing a first class customer service, and constantly strives to exceed her customers’ expectations.”

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